Refund & Returns Policy

1. Return Conditions

You are eligible for a return or exchange if:

You received the wrong product, size, or color.

The product has a printing error, fabric defect, or tear.

The item was damaged during transit.

2. Return Window & Process

Timeframe: You must notify us within 24 to 48 hours of receiving your package.

Proof Required: Please provide clear photos or a quick unboxing video showing the issue.

On-the-spot Return: You can inspect the package in front of the delivery agent and return it immediately if there is a defect.

Return Shipping Fee: If the mistake is on our end, we will cover the return delivery costs.

3. Non-Returnable Items

Customized or Print-on-Demand items ordered in the wrong size by the customer.

Items that have been worn, washed, altered, or are missing original tags and packaging.

4. Refund Process

Processing Time: Refunds are processed within 3 to 7 business days after we receive and inspect the returned item.

Method: Refunds will be credited directly to your original payment account (bKash, Nagad, or Bank Account).